LouisOperations Manager

The only way to do great work is to love what you do.

Personal interview

What’s the best advice you can give to potential new coworkers?

Respect the working methods of colleagues, but don’t forget to put your own ideas out there and strive for optimization.

What’s your favorite core value and why?

As a young company we need to be aware of the importance of ‘continuous improvement’, so that’s my favorite core value. There’s always room for improvement. That’s something we have to work on internally, but we also need the feedback of our customers to do this right.

What do you think of the lunch breaks at Merchandise Essentials?

They are perfect actually. It’s the ideal break where everyone can do their own thing and has some time to catch up.

We finish this interview and you step outside the office and find a lottery ticket that ends up winning €10 million. What would you do?

That’s a difficult one, but I would definitely keep enjoying every day. I would give my family and myself everything we need and we would do things that we normally wouldn’t be able to do.

What is it you like the most about your job as operations manager?

I love to keep improving the workflow to create satisfied customers. I want to build a long-term relationship with them.

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